Softer Audio for macOS
Support
Need help with permission, output devices, processing scope, or a purchase? We’ll help you troubleshoot.
Contact support
Email [email protected]
Include the Softer Audio version, macOS version, output-device name, and a short description. Don’t attach private audio unless you intentionally choose to share it.
Before contacting us
- Press Option-Shift-M if the menu-bar icon is hidden.
- Confirm access in System Settings > Privacy & Security > System Audio Recording.
- Confirm the current output is a common mono or stereo device.
- If a selected app is silent, start playback and check the status again.
- If a purchase is missing, open More Settings > Trial & Purchase and choose Restore Purchases.